Updated on: 20/06/2026

Shipping: Europe 3-7 business days | Handling time: 24h-48h | Shipping cost: €0

At Avenida Prestige, operated by AUFRAZ LDA, we are committed to providing a fast, secure, and transparent delivery service for all luxury fashion, accessories, and leather goods orders.
1. Order Cut-off Time
The order cut-off time is 12:00 PM, Portugal mainland time.
Orders placed and confirmed before 12:00 PM are generally processed on the same business day. Orders placed after this time will be processed on the next business day.
2. Handling Time
The handling time is generally 24 to 48 business hours, from Monday to Friday, excluding public holidays.
This period includes order verification, quality control of the items, package preparation, and handover to the carrier.
3. Transit Time
Delivery generally takes 3 to 7 business days, depending on the destination country, product availability, and carrier.
The products offered on our website are stored and shipped directly from our certified partner logistics centers located within the European Union.
4. Shipping Costs
Standard shipping is 100% free across Europe, with no minimum purchase required.
No standard shipping fee is added at checkout for orders eligible for delivery within Europe.
5. Carriers and Tracking
Our shipments are handled by trusted logistics partners in Europe, such as DHL, DPD, Chronopost, or equivalent carriers depending on the destination country.
Once your order has been shipped, a tracking number will be sent to you by email so you can follow the delivery of your package.
6. Delivery Delays or Issues
In case of a delay, incorrect address, missing package, or issue with the carrier, you can contact our customer service at:
contact@avenidaprestige.com
We will assist you in finding a solution as quickly as possible.